FAQ

  • Will these DVD's play in my equipment ?
  • Is multi-format the same as multi-region ?
  • How much is postage ?
  • How long does delivery take ?
  • Will you protect my privacy ?
  • Will these DVD's play in my equipment ? Will these DVD's play in my equipment ?

    Excellent question !


    SHORTCUT - Spend 30 seconds reading the item description. I know it's boring but it will actually tell you which countries are compatible with the disc.

    No luck ? Okay you need to keep reading. Printing this page is a good idea.


    I often get asked, "Can USA DVD players play Australian discs?"

    The problem is that DVD players are not all the same as each other.
    Some brands will play everything from overseas, some brands are region locked but can be unlocked easily, and the rest will ONLY play USA discs.


    Whatever country you are from, there are 2 compatibility issues to consider with DVD's. BOTH conditions need to be satisfied for the disc to play !


    The first is REGIONS (or zones).

    Your DVD manual will tell you what region your machine is. Many
    machines also have a region logo at the back.

    If your DVD player is multi-zone, congratulations, it will play all
    discs from all countries. Multi-zone is also known as "region zero" or "code free"


    However, if your machine is region locked,it can ONLY play discs
    with that particular region code. If the regions don't match, the
    disc won't play. For example, UK & Europe are region 2, USA & Canada are region 1, Australia and New Zealand are region 4.

    There is an important exception to this rule - some movies
    are released as "region zero" or "region-free"or "all-regions".
    These DVD's will play fine in ANY machine.

    In a nutshell, if either the disc OR the player is region zero, the disc will play.


    About half of all locked DVD players can be permanently unlocked via
    the remote control.

    If you have any questions about this issue email me at
    darren@moviesearch.com.au

    The SECOND compatibility issue with DVD's is the TV signal.
    The DVD player generates a signal and sends it to your TV set.

    PAL and NTSC are 2 types of TV signal.

    Japan and the USA use NTSC signals.
    The PAL system is used by Australia, the UK and Europe. These
    signals were decided upon by governments 50 years ago.

    Practically all PAL and NTSC DVD's will play fine throughout
    Australia, UK and Europe. This is because the DVD's and TV sets sold
    throughout these countries are dual PAL and NTSC compatible.

    THE PAL-NTSC issue is really only an issue for USA and Canada
    customers.
    Certain brands of TV set and DVD players within the USA do not
    handle PAL signals, resulting in a scrolling b/w image. While it's not possible to convert a TV set from NTSC to PAL, a PAL disc can still be played on a NTSC TV if the DVD player is dual PAL-NTSC. Check your DVD remote for a button that says "PAL NTSC".


    Check your manual for your DVD player to confirm it mentions PAL. If you don't have the manual, check the onscreen menus. Go to OUTPUT SETTINGS to see if your machine has a choice of PAL, NTSC and AUTO. If not, your machine can't play PAL discs.



    If you can't find a multizone machine at your local electrical appliances retailer, try the internet. The following are some places you might try. We are not affiliated in any way with these traders. Some internet sellers are outside your country, be sure the unit has the correct electrical plug for your country !
    http://www.regionfreedvd.net/
    http://www.world-import.com/dvd.htm
    http://www.samstores.com/details.asp?ProdID=7177

    The "sam" link above is a good example of a well known brand which would normally be region locked, but has been modified so that it can play all DVD's from any country. Again, the 2 main features to watch out for are "multizone" (also known as code free) and "PAL-NTSC". If you have these features then you can play everything !


    Some brands that cannot play foreign discs are Sony, Panasonic, Emerson, Sylvania, Toshiba and Quazer. Don't buy any of these brands unless they are specifically advertised as modified "code free" versions.


    Playstations and X-Boxes generally will not play foreign discs.


    BUY WITH CONFIDENCE -
    If the DVD you purchase does not play in your equipment, you may
    return it for a refund of the purchase price. The refund is conditional that you answer a couple of simple questions about your DVD player, eg brand and model, before returning any item, because often incompatibility is fixable ! Please note that we do not refund postage costs for compatibility returns.


    Is multi-format the same as multi-region ? No.


    A lot of catalogue descriptions will say the unit is "multi-format", but this just means the unit can play regular audio CD's, discs with MP3 (music) files and disc with JPG (picture) files.


    All DVD players have such capabilities these days.


    If your DVD player is region-locked to code "1", it won't play DVD movies locked to region "4". So having a multizone machine is great because it will play any DVD movie regardless of the movie's region number.

    Depending on the brand and model of your DVD player, it is often possible to quickly and permanently unlock your region coding to become "multizone".


    How much is postage ? The postage cost is US$7 for ANY QUANTITY for AIRMAIL worldwide.

    Compare this price to other sellers !
    Save heaps on postage by adding more DVD's to your order.


    How long does delivery take ? All items are despatched by airmail from Australia within 1 working day of payment, unless the item description says otherwise. 99% of orders are despatched within 1 week.

    Most customers receive their items in about 2 weeks. Sometimes there are delays in the international postal system, please allow for this.

    In order to minimise postage costs, tracking, insurance and signature services are not available.

    Beware of other sellers who send internationally by surface mail, such orders take up to 3 months.


    Will you protect my privacy ? We will not sell your email address or any other details to anyone. We are in the business of selling DVD's, not personal information.

    After your transaction you will not receive any advertising from us. You will only hear from us in DIRECT relation to your CURRENT transaction.

    Your credit card details are sent over a secure connection - during the shopping cart process you will notice a yellow padlock down the bottom of your browser, this means the data was encrypted.


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